IT teams haven’t always had the best reputation. Before the cloud, much of our work centered on installing clunky applications that no one really wanted to use, and maintaining systems that never seemed to have enough capacity (remember begging for more storage on the email server?). The world has changed, and for the better. End users have access to a vast range of apps and services, with interfaces that are far more engaging.
How modern IT teams are breaking all the rules – and why that’s a good thing | ITProPortal